Helpful information for installation, compatibility, refunds, communication apps, and staying connected while traveling.
Answers to common eSIM and travel questions.
Check if your device supports eSIM technology.
Learn about refunds, activation, and eligibility.
Browse available international eSIM plans.
Choose the destination and data plan that best fits your travel needs.
Your eSIM details and installation instructions will be delivered by email.
Install your eSIM before departure while connected to a reliable internet connection.
Your eSIM will connect automatically once you arrive in a supported coverage area.
Most smartphones released in recent years support eSIM technology. Your device will also typically need to be carrier unlocked for international eSIM use.
Most iPhone XS and newer devices support eSIM technology, along with select cellular-enabled iPads.
Many newer Galaxy S, Fold, Flip, and Note devices support eSIM functionality.
Google Pixel 3 and newer devices generally support eSIM technology.
Some Motorola, Surface Duo, tablets, and laptops may support eSIM depending on the model.
You can usually verify eSIM support directly in your phone settings.
Settings → Cellular → Add eSIM
If you see an option to add or transfer an eSIM, your device likely supports eSIM technology.
Settings → Network & Internet → SIMs → Add eSIM
Menu names may vary slightly depending on your Android device manufacturer and software version.
Many travelers use internet-based apps for messaging, calls, navigation, and coordination while overseas. A reliable mobile data connection helps you stay connected even when Wi-Fi is unavailable or unreliable.
Send messages, make voice or video calls, share photos, and communicate internationally using mobile data or Wi-Fi.
Secure messaging and calling app commonly used for encrypted communication while traveling.
Stay connected with family and friends through video calls, messaging, and group chats using mobile data.
Use Google Maps, Apple Maps, airline apps, rideshare services, translation apps, and hotel reservations while on the move.
Public Wi-Fi at airports, hotels, cafes, and transit hubs can be slow, unsecured, or unavailable. Reliable mobile data helps military members and families stay connected during PCS moves, deployments, TDYs, and international travel.
Unused and unactivated eSIMs may be eligible for refund review within 30 days of purchase. Activated or used eSIMs are generally non-refundable due to the digital nature of eSIM delivery and activation.
View Full Refund PolicyIf you need assistance with installation, compatibility, activation, or choosing the right plan, contact us and we’ll do our best to help.
Reliable eSIM connectivity built for military members, families, and international travelers.
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